03/22/10 - Ian Wynne - Quality Customer Service For A Chargeback Free Business

SiN2.0 Adult Webmaster Podcast

When it comes to billing and merchant services, is hard not to roll your eyes and walk the other way or press the back button. Nevertheless, when Producer Abby spoke with Ian Wynne from FindOlogy Merchant Services during XBIZ; she was convinced of sharing his knowledge and expertise with all of our listeners.

In the interview, J-SiN and Ian talk about chargebacks and customer service techniques. In addition, they talk about refunds vs. chargebacks and how both influence your business. Also, they conversation covers analytics and billing alternatives to implement in your site. While consumers of adult content are known for perusing chargebacks, this interview explores how providing better customer service helps online stores steer clear of chargebacks.

Enjoy and see you next week…

In the news:
-Move over Google, Facebook is now top dog in the search world.
-ICANN opens public debate for .XXX, your opinion counts.
-Rumor Alert! Google to leave China by the end of April.
-WTF! Church burglar praises God while watching porn.

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Intro and Outro courtesy of David Hopper "Have I Gotten Off" (rockin' mix). For original music inquiries please contact: davidhopper168@hotmail.com

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